Privacy Policy

Your privacy is important to us. This Privacy Policy explains how KOKONUT collects, uses, and safeguards your personal information when you visit our website or make a purchase. By using our website, you consent to the data collection and usage practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us when you make a purchase, create an account, or contact us. This may include:

  • Personal Details: Name, email address, phone number, and shipping/billing addresses.
  • Payment Information: We do not store your full credit card or UPI details; these are securely processed by our payment gateway partners.
  • Browsing Data: IP addresses, browser types, and interaction data via cookies to improve user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders, including sending order confirmations and shipping updates.
  • To communicate with you regarding customer support inquiries.
  • To improve our website, product offerings, and overall customer experience.
  • To send promotional emails and offers (only if you have opted in, and you can unsubscribe at any time).

3. Data Sharing & Third Parties

KOKONUT does not sell or rent your personal information to third parties. We may share necessary details with trusted partners solely to fulfill our services to you:

  • Logistics Partners: To deliver your orders to your address.
  • Payment Processors: To securely handle your transactions.
  • Legal Requirements: If required by law or to protect our legal rights, we may disclose information to relevant authorities.

4. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance functionality, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may impact some features of the website.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data. If you wish to exercise these rights, please reach out to us via the contact details provided below.

7. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us: