Terms & Conditions

Products & Pricing

  • All products listed (e.g., phool makhana, almonds, cashews) are subject to availability.
  • Prices are displayed in INR and may change without prior notice.
  • We strive for accuracy, but errors in pricing or description may occur.

Orders & Acceptance

  • Placing an order on our website constitutes an offer to purchase.
  • We reserve the right to accept or reject any order without prior notice.
  • Orders may be cancelled due to stock issues, pricing errors, or payment failure.

Payment Terms

  • We accept online payments via UPI, debit/credit cards, net banking, and wallets.
  • Payment must be completed before order processing.
  • KOKONUT is not responsible for payment gateway failures.

Shipping & Delivery

  • Orders are processed within 1–3 working days.
  • Delivery timelines may vary depending on location.
  • Delays may occur due to unforeseen circumstances (weather, logistics, etc.).

Product Quality Disclaimer

  • KOKONUT ensures high-quality packaging and freshness.
  • Shelf life and storage instructions are mentioned on packaging.
  • We are not liable for improper storage by customers.

Food & Health Disclaimer

  • KOKONUT products (makhana, nuts, dry fruits) are food items, not medicines.
  • Any health benefits mentioned are general in nature and should not be considered medical advice.
  • Always consult a doctor or nutritionist before making dietary changes, especially if you have existing health conditions.

Allergy Disclaimer

  • Our products may contain or be processed in facilities that handle nuts, dairy, and other allergens.
  • Customers with allergies should carefully read product labels before consumption.
  • KOKONUT is not liable for any allergic reactions.

Packaging & Appearance

  • Product images on the website are for illustration purposes only.
  • Actual packaging, colors, or product appearance may vary slightly due to updates or lighting differences.

Intellectual Property

  • All content (logo, packaging design, images, branding) belongs to KOKONUT.
  • Unauthorized use, reproduction, or copying is strictly prohibited.

Limitation of Liability

  • KOKONUT shall not be liable for indirect or incidental damages, delays caused by third-party logistics, or misuse of products.
  • Our liability is limited to the value of the product purchased.

Governing Law

  • These Terms shall be governed by the laws of India.
  • Any disputes will be subject to the jurisdiction of courts in Uttar Pradesh.

Changes to Terms

  • KOKONUT reserves the right to update these Terms at any time.
  • Continued use of the website means you accept the updated terms.

Contact Information

For any queries or complaints: